Frequently Asked Questions
Everything you need to know about your Azorta style journey.
How long does shipping usually take?
Standard shipping typically takes 3-5 business days for domestic orders, while international shipping can take 7-14 business days depending on your location.
What is your return policy?
We offer a 30-day return policy for all unworn items with original tags attached. Simply visit our Returns Portal to start your process.
How do I find the right size?
Each product page features a detailed 'Size Guide' button. We recommend measuring yourself and comparing it to our chart as fits vary by collection.
What payment methods do you accept?
The Azorta accepts all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and interest-free installment options like Afterpay.
Are your materials sustainably sourced?
We are committed to ethical fashion. 70% of our current collection is made from organic or recycled materials, and we aim for 100% by 2025.
Can I change or cancel my order after it's placed?
Orders are processed quickly, but we have a 1-hour window for any changes or cancellations. Please contact our support team immediately via live chat.